Privacy Policy
Who we are
ARK Television Concepts Pty Ltd (ABN 15 130 428 894), trading as Aerobics Oz Style (“we”, “us” and “our”), respects your privacy and takes reasonable steps to protect personal information we hold. This policy explains how we handle information collected through our website, purchases and streaming membership service.
What we collect
When you register, subscribe, make a purchase, watch videos or contact us, we may collect your name, email address, account details, membership plan, billing and order information, transaction references, and customer support communications. We also process viewing activity to provide features such as Continue Watching and to manage the streaming service.
Our website and service providers may collect technical information such as IP addresses, browser and device details, session data, website usage information and streaming diagnostics. The precise information collected depends on the services and features used.
Payments and video delivery
Subscription payments are processed by Stripe. Payment and billing information required to complete transactions may be processed by Stripe. Aerobics Oz Style does not store complete payment card numbers on its own servers.
We use Bunny.net to host and deliver streaming video. Technical information, which may include IP addresses and playback or delivery data, may be processed to deliver videos and maintain service performance.
How we use information
We use information to provide and administer accounts and subscriptions, process orders and payments, enable video playback and Continue Watching, respond to enquiries, send service communications, protect the website and improve its performance. We may also send marketing communications where permitted by law; you can unsubscribe from marketing emails.
Sharing and disclosure
We do not sell your personal information. We may disclose information where reasonably necessary to service providers involved in payment processing (including Stripe), video delivery (including Bunny.net), website hosting, email, analytics, delivery and support, or where required or authorised by law. Some providers may process information outside Australia.
Cookies and analytics
We use essential cookies or similar technologies for login, security and website operation. We may use analytics technologies to understand traffic and improve the site. See our Cookie Policy for details and browser controls.
Security and retention
We use reasonable technical and organisational safeguards, including secure connections where appropriate. No online service is completely risk-free. We retain information for as long as reasonably required for service delivery, legitimate business purposes and legal obligations.
Access, correction and privacy enquiries
You may ask to access or correct personal information we hold about you, or request deletion where appropriate. Some records may need to be retained for legal, accounting or security reasons. Contact us if you have a privacy complaint; we will review it and respond within a reasonable time. You may also contact the Office of the Australian Information Commissioner if applicable.
Last updated: 09/11/2026. Questions: contact us.